Terms of service
Terms of Service
Welcome to Chukela! These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing or using the Chukela website (www.chukela.com), you agree to comply with these Terms. Please read them carefully before making any purchase or using the site.
1. Acceptance of Terms
By accessing or using our website or purchasing products, you agree to be bound by these Terms, our Privacy Policy, and any other policies or guidelines we may provide. If you do not agree with these Terms, you should not use our website or purchase products from us.
2. Products and Pricing
All products listed on the Chukela website are subject to availability. We strive to provide accurate descriptions, but we do not guarantee that all information, including product descriptions and prices, is free from errors. We reserve the right to correct any errors or inaccuracies, update product information, or modify prices without prior notice.
3. Orders and Payments
By placing an order through our website, you agree to provide accurate payment, billing, and shipping information. We reserve the right to refuse or cancel orders at our discretion, including if we suspect fraudulent or unauthorized activity.
All payments must be made at the time of purchase. We accept the payment methods listed on our website. Prices are in USD, and any applicable taxes and shipping fees will be added at checkout.
4. Shipping and Delivery
We offer shipping within [insert regions or countries]. Shipping times may vary depending on your location. While we strive to ensure timely delivery, Chukela is not responsible for delays caused by shipping carriers or other factors outside our control.
Please review our Shipping Policy for more detailed information.
5. No Returns & Refunds
Due to the nature of our products, we do not accept returns or issue refunds. However, if you receive a damaged or defective product, please contact us at info@chukela.com within 7 days of receiving your order. We will work with you to provide a replacement or store credit if the issue is verified.
Please refer to our No Returns Policy for more information.
6. Intellectual Property
All content on our website, including product descriptions, images, logos, and other materials, is the intellectual property of Chukela or its licensors. You may not reproduce, distribute, or otherwise use any content from our website without our written permission.
7. Limitation of Liability
Chukela is not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or the purchase and use of our products. This includes, but is not limited to, damages for personal injury, skin reactions, or other consequences resulting from the use of our products. Please review the ingredients carefully before purchasing.
8. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to our website. Your continued use of the site after any changes indicates your acceptance of the new terms.
9. Contact Us
If you have any questions or concerns about these Terms of Service, please contact us at:
Email: info@chukela.com
By using our website and purchasing products from Chukela, you acknowledge that you have read, understood, and agreed to these Terms of Service.